BLACK NOVEMBER.
Make your space yours. Discover personalized wall art, home decor & thoughtful gifts.
SHOP NOWEXPLORE OUR EDITS.
Thoughtful details for every space. Find the pieces that feel like you.
YOUR QUESTIONS.
ANSWERED.
Everything you need to know about personalization, shipping, and your order.
GET IN TOUCHWHEN WILL MY ORDER ARRIVE?
Orders are typically processed within 1–2 business days.
Estimated total delivery time is 5–9 business days. Delivery times may vary depending on the product, destination, and shipping conditions.
ARE YOUR PRODUCTS PERSONALIZED?
Yes! PIC & PINE specializes in personalized home decor, wall art, desk accessories, and meaningful gifts.
Our products are customized using the personalization options available on each product page.
Please review your photos, names, dates, and other personalization details carefully before placing your order.
CAN I RETURN MY ORDER?
Because our products are personalized and made specifically for each customer, we do not accept returns or exchanges for changes of mind or personal preferences.
Returns are not accepted for personalization mistakes resulting from incorrect information supplied by the customer.
Exceptions apply to defective, damaged, or incorrectly fulfilled products, and wherever required by applicable law.
WHAT IF MY ITEM ARRIVES DAMAGED?
If your item arrives damaged, defective, or different from what you ordered, please contact our support team as soon as possible.
Include your order number, a description of the issue, and clear photos of the item.
Once the issue has been verified, we will arrange a replacement or another remedy required by applicable law.
If a physical return is required, we will provide return instructions. Customers are responsible for return shipping costs where permitted by applicable law. Where the law requires us to cover these costs, we will do so.
Please do not ship any items back before contacting us.
CAN I CHANGE MY PERSONALIZATION?
If you notice a mistake after placing your order, please contact us immediately.
We will do our best to help before production begins. However, changes cannot be guaranteed once your personalized item has entered production.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Available payment methods are displayed during checkout.
You can review your payment options before completing your purchase.
HOW CAN I CONTACT YOU?
Our customer support team is here to help with questions about products, personalization, shipping, and existing orders.
Please include your order number when contacting us about a purchase.
MADE PERSONAL.
Thoughtful pieces customized to reflect your memories, your space, and your style.
HERE TO HELP.
Questions about your order? Our support team is ready to assist you.
MAKE IT
YOURS.
At PIC & PINE, we believe the details make a space feel like home.
From personalized wall art and home accents to custom desk essentials, our collections bring your favorite memories and personal style into everyday living.
Discover pieces designed to make your home feel uniquely yours.
LET'S TALK.
Need a hand with your order or have a question before purchasing? We're here to help.
For order-related questions, please include your order number so we can assist you more efficiently.