Yes. Our wall art, living accessories, and desk essentials are customized using the options shown on their product pages. Double-check uploaded images, names, dates, and text before ordering.

Orders typically take 1–2 business days to process, with an estimated total delivery time of 5–9 business days. Actual timing varies by product and destination. See our Shipping Policy.

We generally do not accept change-of-mind returns of personalized products. If an item is defective, damaged, or not what you ordered, contact us. Applicable consumer rights remain unaffected. See our Return Policy.

Email info@picandpine.com as soon as possible with your order number and clear photos. We will review the issue and arrange a replacement or other appropriate remedy.

If a return is needed, contact us first. Return shipping is the customer’s responsibility only where permitted by law. Where the law requires us to cover that cost, we will do so.

Contact us immediately. We will try to make changes before production starts, but cannot guarantee modifications once production is underway.

Visit our Contact page or email info@picandpine.com. Include your order number for order-specific questions.