Order Processing

At PIC & PINE, each order is made with your personalization details. Orders are typically processed within 1–2 business days, excluding weekends and holidays. Customization needs or higher order volumes can affect processing times.

Estimated Delivery

Estimated total delivery time is 5–9 business days, including preparation and shipping. This is an estimate, not a guaranteed delivery date. Times can vary by item, destination, customs, carrier operations, weather, and other circumstances outside our control. Any product-specific estimate stated at checkout takes precedence.

Shipping Rates

Any applicable shipping charges are displayed at checkout before you complete your purchase. We do not promise free shipping unless it is explicitly shown.

Address Accuracy

Please verify your full shipping address before ordering. If you notice an error, email info@picandpine.com immediately. Changes cannot be guaranteed after processing or shipment.

Delays, Tracking & Delivery Issues

Where tracking is available, tracking information will be provided when your order ships. If your order is delayed, missing, or arrives damaged, contact our support team with your order number. We will help review the issue and provide appropriate support, without limiting your rights under applicable law.

Contact

Email: info@picandpine.com.

Business operator:
Shopping Deals LLC
30 N Gould St
Sheridan, WY 82801
United States